Loyalty Senior Salesforce Administrator

HumanIT Digital Consulting; United States; Remote; USD 80,000 - 110,000; Full time

Job summary

A leading company is seeking a Loyalty Senior Salesforce Administrator to manage and optimize their Salesforce platform. You will be responsible for ensuring data integrity, designing solutions for loyalty programs, and collaborating with stakeholders. Ideal candidates will have a strong background in Salesforce administration and possess relevant certifications. Join a dynamic team that values collaboration and innovation.

Benefits

An extra salary per year (15th month)

Budget for personal development

Health insurance coverage

Increasing vacation days year after year

Mobility Program

Qualifications

• Proven experience as a Salesforce Administrator in a loyalty context.
• Salesforce Administrator Certification required.

Responsibilities

• Administer and maintain the Salesforce platform.
• Design and implement Salesforce solutions for loyalty programs.
• Provide training and support to end-users.

Skills

Problem-Solving

Communication

Education

Bachelor’s degree in Information Systems

Tools

Salesforce

Sales Cloud

Service Cloud

Marketing Cloud

Job description

At HumanIT, we don’t just match projects with people—we build dynamic teams that transform ambitious ideas into reality. Born in Portugal and with over 155 professionals, we offer tailor-made recruitment and nearshore IT services that are efficient, cost-effective, and culturally aligned. We believe people are the true driving force behind success! Our culture thrives on collaboration, where diverse talents come together to push boundaries, innovate, and deliver excellence every day.

Hey Humans, How are you doing?

We're excited to share some news that we believe will brighten your day. At HumanIT, we celebrate the power of humans every day, fostering a remarkable team of individuals who bring their unique talents, expertise, and passion to the table. Our focus is on helping you find the job you've been searching for. We specialize in international opportunities, whether you're seeking Direct Hiring positions or interested in Consulting opportunities. We're here to support you every step of the way!

We’re currently partnering with an amazing client and looking for a Loyalty Senior Salesforce Administrator to join their growing team.

Key Responsibilities:

1. Administer and maintain the Salesforce platform, ensuring data integrity and security.
2. Design, implement, and optimize Salesforce solutions to support loyalty program initiatives.
3. Configure and manage user roles, profiles, permissions, and workflows.
4. Develop and maintain reports and dashboards to provide insights into loyalty program performance.
5. Collaborate with stakeholders to gather requirements and translate them into technical solutions.
6. Integrate Salesforce with third-party applications and internal systems.
7. Monitor system performance and troubleshoot issues to ensure optimal functionality.
8. Provide training and support to end-users to maximize adoption and efficiency.
9. Stay up-to-date with Salesforce best practices, releases, and industry trends.

Requirements:

1. Proven experience as a Salesforce Administrator, preferably in a loyalty or customer engagement context.
2. In-depth knowledge of Salesforce architecture, configuration, and administration.
3. Experience with Salesforce Sales Cloud, Service Cloud, and Marketing Cloud is a plus.
4. Strong understanding of data management, reporting, and dashboard creation.
5. Familiarity with Salesforce automation tools (Flows, Process Builder, Workflow Rules, etc.).
6. Experience with integration tools and techniques (APIs, middleware, etc.).
7. Salesforce Administrator Certification required; Advanced Administrator or other relevant certifications are a plus.
8. Excellent problem-solving skills and attention to detail.
9. Strong communication skills with the ability to work collaboratively across teams.
10. Bachelor’s degree in Information Systems, Business, or a related field, or equivalent experience.

Perks and Benefits:

• An extra salary per year (15th month).
• Budget for personal development such as training.
• Health insurance coverage.
• Increasing vacation days year after year.
• Mobility Program (details to be provided later).

Ready to Elevate Your Expertise?

Send us your CV, and we will gladly review it and provide feedback!

HumanIT is an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, or disability.