Loyalty Product Manager - Shape Global Rewards

Hyatt Hotels Corporation; Chicago (IL); On-site; USD 117,000 - 125,000; Full time

Benefits offered by this job

Annual hotel stays

Flexible schedule

Headspace access

Family assistance policy

Paid time off & benefits

Job summary

Hyatt Hotels Corporation seeks an enthusiastic Loyalty Product Manager to join our World of Hyatt Loyalty Systems team. You will partner across engineering, design, analytics, marketing, strategy and operations to translate customer needs into a clear product direction, driving loyalty initiatives to boost engagement, retention and revenue.

This role requires coordinating with multiple stakeholders, owning discovery and definitions, and ensuring compliant, scalable solutions that align with

Qualifications

• A bachelor's degree in business, marketing, computer science, or engineering.
• 2–5 years of product management experience in technology-related areas.
• Experience in travel, tourism or hospitality is strongly preferred.

Responsibilities

• Lead product discovery, planning, scoping and prioritization to deliver outcomes for stakeholders.
• Coordinate with business and technology teams to drive loyalty initiatives to completion.
• Gather requirements, document product specs/flows and help write test plans.
• Ensure requirements follow Hyatt policies, security and privacy standards.
• Represent the team with partners and senior leaders to align resources.
• Understand current loyalty system integrations to help create future solutions.

Skills

Product management

Technology experience

Education

Bachelor's degree in business, marketing, computer science, or engineering

Tools

Microsoft Office

Jira

Confluence

Job description

Hyatt Hotels Corporation seeks an enthusiastic Loyalty Product Manager to join our World of Hyatt Loyalty Systems team. You will partner across engineering, design, analytics, marketing, strategy and operations to translate customer needs into a clear product direction, driving loyalty initiatives to boost engagement, retention and revenue.

This role requires coordinating with multiple stakeholders, owning discovery and definitions, and ensuring compliant, scalable solutions that align with