Loyalty Platform Product Lead — Flexible Schedule

Digitailor; Chicago (IL); On-site; USD 117,000 - 125,000; Full time

Benefits offered by this job

Annual free hotel stays

Flexible work schedule

Headspace wellbeing subscription

Family assistance program and paid PTO

Health/Dental/Vision and 401K with 401

Job summary

Hyatt Hotels Corporation is seeking a Loyalty Product Manager to join the World of Hyatt Loyalty Systems team. You will partner with engineering, design, analytics, marketing, strategy, and operations to translate customer needs into a clear product direction, driving loyalty initiatives to boost engagement, retention and revenue.

You will lead discovery, prioritize features, ensure policy and security compliance, and work with executives to align resources.

Qualifications

• 2–5 years of product management experience in technology.
• Experience in travel, tourism, or hospitality preferred.
• Bachelor’s degree in business, marketing, CS, or engineering.

Responsibilities

• Lead product discovery, planning, scoping, and prioritization to deliver high-impact outcomes.
• Coordinate with business and technology teams to drive loyalty initiatives to completion.
• Gather requirements, determine features and priority, document specs/flows, refine feedback, and help write test plans.
• Ensure new product and solution requirements follow Hyatt policies, security and privacy standards.
• Represent the team with partners and senior leaders to align resources and prioritization.
• Understand current loyalty system integrations to inform future solutions.

Skills

Product management

Cross-functional collaboration

Data-driven decisions

Communication skills

Agile methodologies

Education

Bachelor's degree in business, marketing, CS, or engineering

Tools

Jira

Confluence

Microsoft Excel

Microsoft Word

Job description

Hyatt Hotels Corporation is seeking a Loyalty Product Manager to join the World of Hyatt Loyalty Systems team. You will partner with engineering, design, analytics, marketing, strategy, and operations to translate customer needs into a clear product direction, driving loyalty initiatives to boost engagement, retention and revenue.

You will lead discovery, prioritize features, ensure policy and security compliance, and work with executives to align resources.