Loyalty & Membership Growth Strategist

Authority Brands; Atlanta (GA); Presencial; USD 90.000 - 120.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

PTO and paid holidays

401(k) plan

Full benefits package

Descripción de la vacante

Authority Brands Inc. is seeking a Loyalty & Membership Marketing Analyst to own membership performance across 14 brands and 1,100+ franchise locations.

You will leverage HubSpot and Service Titan to drive active memberships, reduce churn, and renewals, while partnering with CRM and Email Analysts to implement automated loyalty workflows. You will collaborate with Brand Marketing and Call Center teams to ensure alignment with field service operations, share insights, and optimize multi-brand

Formación

• Experience with loyalty programs and cross-channel campaigns.
• Strong analytics and ability to segment audiences.
• Ability to partner with CRM/Email analysts to build automated workflows.

Responsabilidades

• Track membership counts, churn, renewals, and reactivation across brands.
• Design and execute automated multi-channel retention campaigns (email, SMS, calls).
• Support multi-brand membership models and tier-based maintenance plans.
• Collaborate with CRM and Email Analysts to build loyalty workflows in HubSpot and Service Titan.
• Coordinate with Brand Marketing, Field Marketing, Call Center Operations, and Franchise Councils.
• Create audience segments for A/B tests on pricing, promos, and outreach programs.
• Maintain reporting dashboards and provide weekly/monthly leadership updates.

Conocimientos

CRM analytics

Email marketing

Data analysis

HubSpot

ServiceTitan

Herramientas

HubSpot

ServiceTitan

Descripción del empleo

Authority Brands Inc. is seeking a Loyalty & Membership Marketing Analyst to own membership performance across 14 brands and 1,100+ franchise locations.

You will leverage HubSpot and Service Titan to drive active memberships, reduce churn, and renewals, while partnering with CRM and Email Analysts to implement automated loyalty workflows. You will collaborate with Brand Marketing and Call Center teams to ensure alignment with field service operations, share insights, and optimize multi-brand