Low-Voltage Technician: Smart Home Install Pro

ADT Security Services; Houston (TX); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Company vehicle provided

Medical, dental, and vision insurance

401(k) with company match

Tuition reimbursement

Paid time off

Job summary

ADT Security Services is seeking a Field Technician to install and service smart security systems in customer homes and businesses. You will perform on-site wiring, testing, and configuration to ensure reliable operation and customer trust through clear communication.

The role emphasizes hands-on work, safety, and technical excellence, with opportunities to educate customers and troubleshoot issues to maintain high service quality.

Qualifications

• Tech-savvy, detail-oriented professionals who enjoy working independently.
• Ability to work evenings, weekends, and holidays as needed.
• Proficiency with computer hardware, software, and network diagnostics.
• Ability to safely operate a company fleet vehicle.
• Strong troubleshooting skills and customer-first communication style.
• Self-directed with solid time management in a fast-paced environment.

Responsibilities

• Install low‑voltage wiring and mount devices according to site layouts and routing plans
• Perform site assessments, system testing, and verify connections including monitoring center communication
• Troubleshoot technical issues and flag defective materials or job inaccuracies that affect service quality
• Educate customers on system features, usage, and basic troubleshooting
• Maintain a safe, clean workspace and follow all safety protocols

Skills

Troubleshooting

Customer communication

Time management

Self-motivated

Detail oriented

Problem solving

Education

High school diploma or equivalent

Tools

Computer hardware

Networking diagnostics

Software troubleshooting

Job description

ADT Security Services is seeking a Field Technician to install and service smart security systems in customer homes and businesses. You will perform on-site wiring, testing, and configuration to ensure reliable operation and customer trust through clear communication.

The role emphasizes hands-on work, safety, and technical excellence, with opportunities to educate customers and troubleshoot issues to maintain high service quality.