Low Voltage Tech — Install, Troubleshoot & Educate Homes

ADT; Myrtle Beach (SC); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Company vehicle provided

Medical, dental, and vision insurance

401(k) with company match

Paid time off

Job summary

ADT is seeking a Field Operations technician to install and support advanced low-voltage security systems in homes and small businesses. You will perform site assessments, test configurations, and ensure reliable operation while educating customers on features and basic troubleshooting.

This role requires hands-on work in customers' locations, a valid driver’s license, and the ability to work evenings and weekends.

Qualifications

• High school diploma or equivalent.
• Valid driver’s license with a clean driving record (additional licensing may be required by location).
• Ability to work evenings, weekends, and holidays as needed.
• Proficiency with computer hardware, software, and network diagnostics.
• Ability to safely operate a company fleet vehicle.
• Strong troubleshooting skills and customer-first communication style.
• Self-directed with solid time management in a fast-paced environment.
• Prior field technical training is preferred.

Responsibilities

• Install low-voltage wiring and mount devices according to site layouts and routing plans.
• Perform site assessments, system testing, and verify connections including monitoring center communication.
• Troubleshoot technical issues and flag defective materials or job inaccuracies that affect service quality.
• Educate customers on system features, usage, and basic troubleshooting.
• Maintain a safe, clean workspace and follow all safety protocols.

Skills

Troubleshooting

Customer service

Time management

Self-directed

Computer hardware

Education

High school diploma or equivalent

Job description

ADT is seeking a Field Operations technician to install and support advanced low-voltage security systems in homes and small businesses. You will perform site assessments, test configurations, and ensure reliable operation while educating customers on features and basic troubleshooting.

This role requires hands-on work in customers' locations, a valid driver’s license, and the ability to work evenings and weekends.