Lounge Operations Lead

Compass Group USA; Atlanta (GA); On-site; USD 35,000 - 38,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Life Insurance/AD

Disability Insurance

Retirement Plan

Paid Time Off

Holiday Time Off

Identity Theft Protection

Commuter Benefits

Employee Assistance Program

FSAs

Paid Parental Leave

Personal Leave

Job summary

Flik Hospitality Group, Atlanta, seeks a Lounge Supervisor to ensure service excellence and compliance with standards. You will monitor operations, lead a team, and manage quality, sanitation, and safety across the lounge environment.

In this role, leadership and clear communication are essential to deliver client satisfaction, control costs, and drive continuous improvement in a fast-paced hospitality setting.

Qualifications

• Associate's Degree, or comparable experience.
• 3-5 years of relevant experience.
• Supervisory, leadership, management and coaching skills.
• Communication skills both written and verbal.
• Ability to multi-task and establish priorities.
• Exhibit initiative, urgency, responsibility and leadership.

Responsibilities

• Ensures optimal customer service and client satisfaction.
• Provides cost effective management that meets and exceeds stated expectations.
• Assists in the responsibility for all operational activities including quality improvement, sanitation, infection control and all facility-related activities.
• Follows health, safety and sanitation guidelines for all products.
• Performs other duties as assigned.

Skills

Supervisory experience

Leadership

Coaching

Communication

Multi-tasking

Prioritization

Initiative

Education

Associate's Degree or comparable experience

Job description

Flik Hospitality Group, Atlanta, seeks a Lounge Supervisor to ensure service excellence and compliance with standards. You will monitor operations, lead a team, and manage quality, sanitation, and safety across the lounge environment.

In this role, leadership and clear communication are essential to deliver client satisfaction, control costs, and drive continuous improvement in a fast-paced hospitality setting.