Lounge Supervisor: Elevate Guest Experience & Ops

Compass Group USA; Lansing (MI); On-site; USD 35,000 - 38,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Life Insurance/ AD

Disability Insurance

Retirement Plan

Paid Time Off

Holiday Time Off

Associate Shopping Program

Health and Wellness Programs

Discount Marketplace

Identity Theft Protection

Pet Insurance

Commuter Benefits

Employee Assistance Program

Flexible Spending Accounts

Paid Parental Leave

Personal Leave

Job summary

Flik Hospitality Group in the United States is seeking a Lounge Supervisor to monitor activities and ensure conformance with company, government and accrediting agency standards and regulations while delivering outstanding guest service. The role emphasizes cost-effective management, quality improvement, sanitation, infection control and all facility-related activities.

You will lead and develop staff, communicate with management and clients, follow health and safety guidelines, and perform

Qualifications

• Associate's Degree, or comparable experience.
• 3-5 years of relevant experience.
• Supervisory, leadership, management and coaching skills.
• Communication skills both written and verbal.
• Ability to multi-task and establish priorities.

Responsibilities

• Ensures optimal customer service and client satisfaction
• Provides cost effective management that meets and exceeds stated expectations
• Assists in the responsibility for all operational activities including quality improvement, sanitation, infection control and all facility-related activities
• Follows health, safety and sanitation guidelines for all products
• Performs other duties as assigned

Skills

Supervisory skills

Leadership

Communication skills

Multi-tasking

Initiative

Education

Associate's Degree, or comparable experience

Job description

Flik Hospitality Group in the United States is seeking a Lounge Supervisor to monitor activities and ensure conformance with company, government and accrediting agency standards and regulations while delivering outstanding guest service. The role emphasizes cost-effective management, quality improvement, sanitation, infection control and all facility-related activities.

You will lead and develop staff, communicate with management and clients, follow health and safety guidelines, and perform