Lottery Field Service Technician – Installations & Support

Brightstar Lottery; Orange (CA); Hybrid; USD 30,000 - 32,000; Full time

Benefits offered by this job

Company vehicle

Medical benefits

Paid holidays

Paid vacation

401K

Parental leave

Life insurance

Short-term disability

Long-term disability

Gym membership reimbursement

Tuition reimbursement

Job summary

Brightstar Lottery is seeking a Lottery Field Services Technician in Orange County, CA to service retailer locations with on-site fieldwork, driving, and customer support. The role involves transporting, installing, and maintaining Brightstar equipment, parts, and supplies while ensuring smooth operations.

The position requires a high school diploma or GED, 1+ year of customer service and technical repair experience, a valid driver's license, color vision, and the ability to lift up to 50 pounds

Qualifications

• High school degree or GED equivalent required.
• 1+ years of experience in a customer service-related position.
• 1+ years of experience in technical repairs.
• Valid driver's license with a good driving record and ability to perceive colors correctly.
• Physical ability to climb ladders and lift/move equipment up to 50 pounds.

Responsibilities

• Service equipment at retailer locations in Orange County, CA.
• Transport, install, and maintain Brightstar equipment and supplies.
• Attend driver training and follow vehicle policy.
• Maintain equipment to ensure continuous operation.
• Troubleshoot malfunctioning equipment in the field and report issues to Dispatch.
• Deliver marketing supplies and track inventory.
• Provide basic training to retailers on procedures.

Skills

Customer service

Technical repairs

Education

High school diploma or GED

Job description

Brightstar Lottery is seeking a Lottery Field Services Technician in Orange County, CA to service retailer locations with on-site fieldwork, driving, and customer support. The role involves transporting, installing, and maintaining Brightstar equipment, parts, and supplies while ensuring smooth operations.

The position requires a high school diploma or GED, 1+ year of customer service and technical repair experience, a valid driver's license, color vision, and the ability to lift up to 50 pounds