Lottery Field Technician — Install, Repair & Train Retailers

Brightstar Lottery; Long Beach (CA); On-site; USD 28,000 - 32,000; Full time

Benefits offered by this job

Company vehicle

Medical benefits from day one

12 paid holidays

Three weeks of paid vacation

401(k) with employer match

Parental leave

Life insurance

Disability insurance

Tuition reimbursement

Gym membership reimbursement

Identity theft protection

Employee referral bonus

Job summary

Brightstar Lottery in Long Beach, CA is seeking a Lottery Field Services Technician to service equipment at retailer locations. This hands-on role involves driving, installation, maintenance, and direct customer support.

You will transport parts, follow vehicle policy, troubleshoot field issues, report activity to Dispatch, and train retailers on paper and ribbon changes. A valid driver's license and the ability to lift up to 50 pounds are required.

Qualifications

• High school degree or GED equivalent required.
• 1+ years of experience in a customer service-related position.
• 1+ years of experience in technical repairs.
• Must possess a valid driver''s license, have a good driving record, and demonstrate the ability to perceive colors correctly.
• Physical requirements include climbing a ladder and lifting up to 50 pounds.

Responsibilities

• Service equipment at retailer locations in Long Beach, CA.
• Transport, install, and maintain Brightstar equipment, parts, and tools.
• Attend driver training and follow company vehicle policy.
• Maintain equipment to promote continuous operation.
• Troubleshoot malfunctioning equipment in the field and perform simple repairs.

Skills

Customer service

Technical repairs

Driver's license

Color vision

Ladder climbing

Education

High school diploma or GED

Job description

Brightstar Lottery in Long Beach, CA is seeking a Lottery Field Services Technician to service equipment at retailer locations. This hands-on role involves driving, installation, maintenance, and direct customer support.

You will transport parts, follow vehicle policy, troubleshoot field issues, report activity to Dispatch, and train retailers on paper and ribbon changes. A valid driver's license and the ability to lift up to 50 pounds are required.