Lottery Field Technician – Onsite Install & Support

Brightstar Lottery; Virginia (MN); On-site; USD 28,000 - 34,000; Full time

Benefits offered by this job

Company vehicle to take home

Medical benefits on day one

12 paid holidays

Three weeks paid vacation

401K with employer match

Parental leave and life insurance

Tuition reimbursement

Job summary

Brightstar Lottery in Virginia is seeking a Lottery Field Services Technician to service equipment at retailer locations in the South Hill area. The role involves fieldwork, driving, and direct customer support to ensure continuous operation of Brightstar equipment.

Responsibilities include transporting and installing equipment, following vehicle policies, reporting activity to Dispatch, delivering supplies, and providing basic training to store staff.

Qualifications

• High school diploma or GED required.
• 1+ year experience in customer service.
• 1+ year experience in technical repairs.
• Valid driver's license with clean driving record; color vision.

Responsibilities

• Service equipment at retailer locations, transport, install, and maintain Brightstar equipment and parts.
• Attend driver training and follow vehicle policy; report activity and issues to Dispatch.
• Deliver marketing supplies and consumables and track inventory.
• Provide basic training to new retailers or refresher training to retailers.
• Complete primary forms for reporting activities and equipment problems.

Skills

Customer service

Technical repairs

Driver's license

Color vision

Education

High school degree or GED

Job description

Brightstar Lottery in Virginia is seeking a Lottery Field Services Technician to service equipment at retailer locations in the South Hill area. The role involves fieldwork, driving, and direct customer support to ensure continuous operation of Brightstar equipment.

Responsibilities include transporting and installing equipment, following vehicle policies, reporting activity to Dispatch, delivering supplies, and providing basic training to store staff.