Lot Attendant-Pre-Owned

Tony Group Autoplex; Waipahu (HI); On-site; USD 21,000 - 28,000; Full time

Job summary

Tony Group Autoplex is seeking a dependable Shuttle and Lot Attendant to support our vision of exceptional guest service. You will greet guests within five feet, assist service and sales teams, and shuttle guests as needed while keeping the showroom and lot in top condition.

Responsibilities include cleaning bathrooms and breakrooms, washing and moving vehicles, stocking supplies, and maintaining a spotless showroom.

Qualifications

• Excellent verbal communication and customer service abilities.
• Strong interpersonal skills and attention to detail.
• Able to prioritize tasks and delegate when appropriate.
• Capable of working in a high-paced and sometimes stressful environment.

Responsibilities

• Greet guests, assist service and sales guests, and shuttle them as needed.
• Keep the lot clean: bathrooms, breakrooms, trash, windows, and waiting areas.
• Wash and transfer vehicles; ensure showrooms ready for guests.
• Manage detail supplies and keep detail bays and supplies orderly.
• Follow Tony Group standards: Smile, Greet, Help, Thank, Gold.

Skills

Verbal communication

Interpersonal skills

Customer service

Organizational skills

Prioritization

High-paced environment

Education

High school diploma or equivalent

Job description

Job Summary:Responsible for supporting the company’s Vision: “Best place to work & Best place for our guests to do business” and Mission: “Build long term relationships with our associates & guests & make a positive difference in our community”.Essential Job Responsibilities:Customer Service – Perform general Service Lane duties, greet guests, Within 1 minute of their arrival and shuttle both sales and service guests.Closing Lot- Clean all bathrooms and breakrooms. Empty all trash. Clean all windows. Clean guest waiting area for the next day.Ensure that there are cleaned and washed rental vehicles if needed.Moving vehicles need to be transferred to correct location to be serviced or stored.Wash vehicles and Assure the transfer of completed Vehicle to the Guest in a timely manner as instructed by advisorsOpening Lot- Rolling up gates and disengaging locks. Showroom -Ensure that it is ready to receive guest. Help set up service area for days businessDetail supplies – all supplies are out and monitored for reorderDetail supplies -all supplies need to be stored and detail bays are spotlessShowroom cars and washed are ready to receive guests.Additional Responsibilities: Adhere to the Tony Group StandardsSMILE: be positive and respectful to everyoneGREET: greet everyone within five feetHELP: help every guest or find someone who canTHANK: remember to always thank the guestGOLD: Go for Gold (Grand Opening Look, Daily)Vehicle security – ensure that all vehicle doors and windows are lockedDriveway -all supplies need to be stored and driveway spotlessShowrooms are ready to receive guestsRequired Skills/Abilities:Excellent verbal communication skills.Excellent interpersonal and customer service skills.Excellent organizational skills and attention to detail.Ability to prioritize tasks and to delegate them when appropriate.Ability to function well in a high-paced and at times stressful environment.Education and Experience:High school diploma or equivalent.No experience needed will train.Physical Requirements:Prolonged periods of standing.Must be able to lift up to 50 pounds at times.