Lot Attendant - Hollywood, CA

LAZ Parking; Los Angeles (CA); On-site; USD 20,000 - 29,000; Full time

Benefits offered by this job

Base pay

Flexible schedule

Growth opportunities

Pay Activ

Paid training

Health coaching & resources

Employee Assistance Program (EAP)

Smoking Cessation Program

401(k) with Employer Match

Medical, dental, vision plans

Job summary

LAZ Parking is hiring a Lot Attendant at the Hollywood location. The role focuses on greeting customers, handling payments, directing traffic, and maintaining a clean, safe parking environment.

The position offers flexible hours, weekend availability, and growth opportunities within the company. Employees receive paid training, access to Pay Activ, and a comprehensive benefits package including health coverage and a 401(k) with employer match.

Qualifications

• Excellent customer service and communication skills.
• Ability to multi-task in a fast-paced environment.
• Ability to work independently and as part of a team.
• Strong written and verbal communication; professional demeanor.
• Ability to interpret policies and follow procedures.
• Demonstrate a sense of urgency and timeliness.
• Willingness to work a flexible schedule, including evenings and weekends.
• Ability to handle emotionally charged situations.

Responsibilities

• Greet customers and respond promptly with a caring attitude.
• Process payments (cash, debit, credit) and manage revenues accurately.
• Assist customers in lanes and in the parking area; direct traffic.
• Maintain a clean location and report equipment issues to management.
• Follow supervisory directions and work with or without supervision.

Skills

Customer service

Team leadership

Independent worker

Professional communication

Policy interpretation

Urgency & timeliness

Flexibility

Dealing with difficult situations

English proficiency

Decision making

Job description

Hiring immediately!

• Base Pay - $18.00
• Location- Hollywood
• Flexible Schedule- PM and Evening Shift including weekend availability
• Growth Opportunities
• Pay Activ- On-demand access to earned wages, get up to 50% of your earned wages immediately
• Paid training

The following programs are available to help support you, free of charge.

• Health Coaching & Resources- One-on-one health coaching is available to all employees whether you choose to enroll in LAZ Benefits or not.
• Employee Assistance Program (EAP)you and eligible members of your household have 24/7 access to confidential counseling.
• Smoking Cessation Program

Additional Benefits:

• 401(k) with Employer Match
• Medical, dental, vision - 3 plan options!

The Spirit of the Position

TheLot Attendantwill create a welcoming atmosphere for our customers and clients. This Lot Attendant will greet the public in a manner consistent with the LAZ Way, serving as a representative displaying; honesty, integrity, accountability, teamwork, and demonstrating excellent communication skills.

Responsibilities

• Greet customers, be responsive and timely with correspondence and problem resolution, and display a caring attitude, develop a rapport with the customer base.
• Complete all required paperwork and reports accurately and efficiently to account for all collected parking revenues.
• Assist customers in lanes, and in the parking lot/structure; help direct traffic.
• Promote good customer relations by consistently providing premier customer satisfaction with a friendly demeanor, can-do attitude, and willingness to always help.
• Accept cash, debit, credit card payments and process if applicable.

• Keep parking location clean - sweeping, wiping down surfaces and equipment, emptying trash, picking up trash, changing light bulbs, etc.
• Maintain, repair, and report to manager any malfunctioning parking equipment to ensure appropriate access to customers
• Be in correct LAZ Parking uniform, on time, and ready to work when scheduled.
• Work with and without supervision and follow directions of supervisors when requests are made.
• Inform all people loitering to move off property or call non-emergency number for police support.

• Make sure the location is safe and take care of any potentially hazardous conditions.
• Other related duties as assigned.

Experience

• Strong customer service skills and abilities.
• Ability to mitigate and lead others to overcome challenges (Never Ever Give Up Attitude).

• Ability to work independently and multi-task.
• Ability to communicate professionally and effectively with all levels of the organization and outside customers and clientele.
• Ability to interpret policies, procedures, and standard business practices.
• Demonstrate a sense of urgency and timeliness.

Skills

• Willingness to be flexible, work multiple facility locations.
• Ability to handle challenging and at times, emotionally charged situations.
• Ability to speak, read, and comprehend the English language.
• Must be able to make decisions independently and stay firm on decisions made (not easily persuaded).

Physical Demands

• Standing and walking for long periods of time (95 to 100% of the time)
• Lifting and moving parking equipment
• Sweeping and changing signage when needed.
• No sitting is allowed unless on break and off property.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with qualified disabilities to perform the essential duties/functions.

FLSA Status:Non-Exempt

LAZ Parking is an equal opportunity employer. In all our employment practices, including hiring, we are firmly committed to provide equal employment opportunity (EEO) to all persons, regardless of race, color, religion, sex, national origin, disability, age, genetics, Vietnam era, special disabled, recently separated and other protected veterans, or any other characteristic protected by federal, state or local law. No question in our application process is used for the process of limiting or excluding any applicant's consideration for employment on such grounds.

Fair Chance Hiring: LAZ Parking will consider qualified applicants with criminal histories for employment in a manner consistent with the Los Angeles Fair Chance Initiative for Hiring (Ban the Box) Ordinance, L.A. Mun. Code * 189.00 et seq. (If the actual worksite is located in unincorporated Los Angeles County rather than the City of Los Angeles, this statement should be replaced with the County's Fair Chance Ordinance statement, and a list of job duties must be included per L.A. County Code Ch. 8.300 if criminal history will be reviewed.)

This Employer participates in E-Verify