Loss Prevention Supervisor: Lead Shrink Reduction & Training

Kohl's; Danvers (MA); Presencial; USD 30 000 - 47 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Health & wellness benefits

401k

Employee discount

Resumo da oferta

Kohl's in Danvers, MA is seeking a Loss Prevention Supervisor to protect assets and reduce shortages through external theft deterrence, internal investigations, and proactive loss control. You will train associates, lead Loss Prevention teams, and build strong partnerships with store leadership and local law enforcement.

The role requires sharp communication, independent initiative, and the ability to act decisively in the store, while maintaining excellent customer service and adherence to

Qualificações

• Strong interpersonal and written communication skills.
• Ability to work independently with initiative.
• Strong customer service skills.
• Ability to make quick decisions in the company's best interest.
• Uphold confidential information and investigations.
• Detail-oriented.

Responsabilidades

• Identify external and internal theft trends within assigned location(s).
• Execute theft prevention strategies, including deterring theft and internal investigations to reduce exposure.
• Implement store awareness programs that address theft, safety, inventory and shortage control.
• Effectively identify and communicate potential shortage opportunities to all leaders.
• Conduct operational audits and physical security inspections to ensure the store is in compliance with Kohl's policies and procedures.
• Partner with store personnel to address opportunities for improvement.
• Work to create a culture of honesty and impression of control in the store.
• Recruit and train new Loss Prevention Associates; Lead and supervise Loss Prevention Officers and Loss Prevention Service Specialists (select locations).
• Maintain customer service awareness.
• Act as a representative on behalf of Kohl's on legal proceedings as needed.
• Additional tasks may be assigned.

Conhecimentos

Interpersonal skills

Independent work

Customer service

Decision making

Confidential investigations

Detail-oriented

Ferramentas

Surveillance/CCTV systems

Google Suite

Descrição da oferta de emprego

Kohl's in Danvers, MA is seeking a Loss Prevention Supervisor to protect assets and reduce shortages through external theft deterrence, internal investigations, and proactive loss control. You will train associates, lead Loss Prevention teams, and build strong partnerships with store leadership and local law enforcement.

The role requires sharp communication, independent initiative, and the ability to act decisively in the store, while maintaining excellent customer service and adherence to