Loss Prevention Supervisor — Protect Profit & Lead Team

Kohl's; Niles (OH); On-site; USD 21,000 - 29,000; Full time

Job summary

Kohl’s is seeking a Loss Prevention Supervisor to safeguard assets and profitability by leading external and internal theft deterrence, investigations, and operational shortages. You will train associates, audit stores, and collaborate with leaders, law enforcement, and community networks to reduce loss.

The role requires strong communication, independence, and decision-making, with a focus on creating a culture of control while maintaining customer service excellence.

Qualifications

• Strong interpersonal and written communication skills.
• Ability to work independently with initiative.
• Strong customer service skills.
• Ability to make quick decisions in the company’s best interest.
• Uphold confidential information and investigations.
• Detail-oriented.

Responsibilities

• Identify external and internal theft trends within assigned location(s).
• Execute theft prevention strategies, including deterring theft and internal investigations to reduce exposure.
• Implement store awareness programs that address theft, safety, inventory and shortage control.
• Effectively identify and communicate potential shortage opportunities to all leaders.
• Conduct operational audits and physical security inspections to ensure policy compliance.
• Partner with store personnel to address opportunities for improvement.
• Recruit and train Loss Prevention staff and supervise officers at select locations.
• Maintain customer service awareness.
• Represent Kohl’s in legal proceedings as needed.

Skills

Interpersonal communication

Written communication

Customer service

Decision making

Confidential investigations

Detail oriented

Tools

CCTV systems

Google Suite

Job description

Kohl’s is seeking a Loss Prevention Supervisor to safeguard assets and profitability by leading external and internal theft deterrence, investigations, and operational shortages. You will train associates, audit stores, and collaborate with leaders, law enforcement, and community networks to reduce loss.

The role requires strong communication, independence, and decision-making, with a focus on creating a culture of control while maintaining customer service excellence.