Loss Prevention Supervisor: Deter Theft, Lead Teams

Kohl's; Nashville (TN); On-site; USD 23,000 - 30,000; Full time

Job summary

Kohl's is seeking a Loss Prevention Supervisor to drive profitability by executing programs for external theft deterrence, internal investigations and shortage control. You will train and lead teams, partner with store leaders and law enforcement, and communicate opportunities for improvement.

The role requires strong communication, decision making, and confidentiality, with a focus on reducing shrink and building a culture of control across the store network.

Qualifications

• Strong interpersonal and written communication skills.
• Ability to work independently with initiative.
• Strong customer service skills.
• Ability to make quick decisions in the company’s best interest.
• Uphold confidential information and investigations.
• Detail-oriented.

Responsibilities

• Identify external and internal theft trends within assigned location(s).
• Execute theft prevention strategies, including deterring theft and internal investigations to reduce exposure.
• Implement store awareness programs that address theft, safety, inventory and shortage control.
• Effectively identify and communicate potential shortage opportunities to all leaders.
• Conduct operational audits and physical security inspections to ensure the store is in compliance with Kohl’s policies and procedures.
• Partners with store personnel to address opportunities for improvement.
• Work to create a culture of honesty and impression of control in the store.
• Recruit and train new Loss Prevention Associates; Lead and supervise Loss Prevention Officers and Loss Prevention Service Specialists (select locations).
• Maintain customer service awareness.
• Act as a representative on behalf of Kohl’s on legal proceedings as needed.
• Additional tasks may be assigned.

Skills

Interpersonal skills

Written communication

Independent work

Customer service

Decision making

Confidentiality

Attention to detail

Tools

CCTV systems

Google Suite

Job description

Kohl's is seeking a Loss Prevention Supervisor to drive profitability by executing programs for external theft deterrence, internal investigations and shortage control. You will train and lead teams, partner with store leaders and law enforcement, and communicate opportunities for improvement.

The role requires strong communication, decision making, and confidentiality, with a focus on reducing shrink and building a culture of control across the store network.