Loss Prevention Supervisor: Protect Profit, Lead & Train

Kohl's; Eau Claire (WI); On-site; USD 23,000 - 32,000; Full time

Job summary

Kohl's seeks a Loss Prevention Supervisor to strengthen store profitability by deterring external and internal theft, leading investigations, and reducing shortages. The role partners with store leaders, law enforcement, and networks to drive results and maintain customer service standards.

Responsibilities include identifying theft trends, executing prevention strategies, conducting audits, and training Loss Prevention staff across select locations.

Qualifications

• Strong interpersonal and written communication skills.
• Ability to work independently with initiative.
• Strong customer service skills.
• Ability to make quick decisions in the company’s best interest.
• Uphold confidential information and investigations.
• Detail-oriented mindset and accuracy.

Responsibilities

• Identify external and internal theft trends within assigned location(s).
• Execute theft prevention strategies, including deterring theft and internal investigations to reduce exposure.
• Implement store awareness programs that address theft, safety, inventory and shortage control.
• Effectively identify and communicate potential shortage opportunities to all leaders.
• Conduct operational audits and physical security inspections to ensure the store is in compliance with Kohl's policies and procedures.
• Partners with store personnel to address opportunities for improvement.
• Work to create a culture of honesty and impression of control in the store.
• Recruit and train new Loss Prevention Associates; Lead and supervise Loss Prevention Officers and Loss Prevention Service Specialists (select locations).
• Maintain customer service awareness.
• Act as a representative on behalf of Kohl’s on legal proceedings as needed.
• Additional tasks may be assigned

Skills

Interpersonal communication

Written communication

Customer service

Decision making

Confidential investigations

Detail oriented

Tools

Google Suite

CCTV systems

Job description

Kohl's seeks a Loss Prevention Supervisor to strengthen store profitability by deterring external and internal theft, leading investigations, and reducing shortages. The role partners with store leaders, law enforcement, and networks to drive results and maintain customer service standards.

Responsibilities include identifying theft trends, executing prevention strategies, conducting audits, and training Loss Prevention staff across select locations.