Loss Prevention Supervisor: Lead Investigations & Shrink Reduction

Kohl's; Walker (MI); Sur place; USD 23 000 - 30 000; Plein temps

Résumé du poste

Kohl's Loss Prevention Supervisor is a leadership role focused on reducing shrink in our stores. You will execute programs to deter external theft, conduct investigations, train associates, and partner with store leaders, law enforcement, and local networks.

You will recruit and mentor Loss Prevention staff, perform audits, and uphold Kohl's policies while maintaining customer service standards. This position starts at $19.50 per hour and requires independent, proactive work across assigned

Qualifications

• Strong interpersonal and written communication skills.
• Ability to work independently with initiative.
• Strong customer service skills.
• Ability to make quick decisions in the company’s best interest.
• Uphold confidential information and investigations.
• Detail-oriented.

Responsabilités

• Identify external and internal theft trends within assigned location(s).
• Execute theft prevention strategies, including deterring theft and internal investigations to reduce exposure.
• Implement store awareness programs that address theft, safety, inventory and shortage control.
• Effectively identify and communicate potential shortage opportunities to all leaders.
• Conduct operational audits and physical security inspections to ensure the store is in compliance with Kohl's policies and procedures.
• Partners with store personnel to address opportunities for improvement.
• Work to create a culture of honesty and impression of control in the store.
• Recruit and train new Loss Prevention Associates; Lead and supervise Loss Prevention Officers and Loss Prevention Service Specialists (select locations).
• Maintain customer service awareness.
• Act as a representative on behalf of Kohl’s on legal proceedings as needed.
• Additional tasks may be assigned

Connaissances

Interpersonal skills

Written communication

Independent work

Customer service

Decision making

Confidentiality

Detail oriented

Outils

CCTV systems

Google Suite

Description du poste

Kohl's Loss Prevention Supervisor is a leadership role focused on reducing shrink in our stores. You will execute programs to deter external theft, conduct investigations, train associates, and partner with store leaders, law enforcement, and local networks.

You will recruit and mentor Loss Prevention staff, perform audits, and uphold Kohl's policies while maintaining customer service standards. This position starts at $19.50 per hour and requires independent, proactive work across assigned