Loss Prevention Supervisor: Drive Shrink Reduction & Training

Kohl's; Medford (MA); On-site; USD 28,000 - 39,000; Full time

Job summary

Kohl’s is seeking a Loss Prevention Supervisor to protect store assets and support a safe shopping environment. You will lead safety and shrink-reduction efforts, train LP staff, and partner with store leaders and law enforcement as needed.

Responsibilities include identifying theft trends, conducting audits, implementing awareness programs, and ensuring compliance with policies. The role emphasizes customer service and quick, principled decision making in a fast-paced setting.

Qualifications

• Strong interpersonal and written communication skills.
• Ability to work independently with initiative.
• Strong customer service skills.
• Ability to make quick decisions in the company’s best interest.
• Uphold confidential information and investigations.
• Detail-oriented mindset and thorough follow-through.

Responsibilities

• Identify external and internal theft trends within assigned location(s).
• Execute theft prevention strategies, including deterring theft and internal investigations to reduce exposure.
• Implement store awareness programs that address theft, safety, inventory and shortage control.
• Effectively identify and communicate potential shortage opportunities to all leaders.
• Conduct operational audits and physical security inspections to ensure store compliance with Kohl’s policies.
• Partners with store personnel to address opportunities for improvement.
• Work to create a culture of honesty and impression of control in the store.
• Recruit and train new Loss Prevention Associates; Lead and supervise Loss Prevention Officers and Loss Prevention Service Specialists (select locations).
• Maintain customer service awareness.
• Act as a representative on behalf of Kohl’s on legal proceedings as needed.
• Additional tasks may be assigned.
• Pay starts at: $20.75 per hour.

Skills

Interpersonal communication

Written communication

Independent work

Customer service

Decision making

Confidentiality

Detail oriented

Tools

CCTV surveillance knowledge

Google Suite

Job description

Kohl’s is seeking a Loss Prevention Supervisor to protect store assets and support a safe shopping environment. You will lead safety and shrink-reduction efforts, train LP staff, and partner with store leaders and law enforcement as needed.

Responsibilities include identifying theft trends, conducting audits, implementing awareness programs, and ensuring compliance with policies. The role emphasizes customer service and quick, principled decision making in a fast-paced setting.