Loss Prevention Supervisor: Shrink Reduction & Training

Kohl's; Hermitage (Mercer County); On-site; USD 26,000 - 34,000; Full time

Job summary

Kohl's is seeking a Loss Prevention Supervisor to help protect profit by deterring theft, leading investigations and improving shortage controls across locations.

You will train associates, work with store and company leaders, law enforcement and local networks, and ensure compliance with Kohl's policies. This role emphasizes teamwork, quick decision making and strong customer service.

Qualifications

• Strong interpersonal and written communication skills.
• Ability to work independently with initiative.
• Strong customer service skills.
• Ability to make quick decisions in the company's best interest.
• Uphold confidential information and investigations.
• Detail-oriented.

Responsibilities

• Identify theft trends within assigned location(s).
• Execute theft prevention strategies and internal investigations.
• Implement awareness programs addressing theft, safety, inventory and shortage control.
• Communicate shortage opportunities to leaders.
• Conduct audits and security inspections for policy compliance.
• Partner with store personnel for improvements.
• Foster culture of honesty and control.
• Recruit and train Loss Prevention staff; lead officers and specialists.
• Maintain customer service awareness.
• Represent Kohl's in legal proceedings when needed.
• Additional tasks as assigned.

Skills

Strong interpersonal skills

Written communication

Customer service

Decision making

Confidential information handling

Detail oriented

Independent work

Teamwork

Tools

CCTV systems

Google Suite

Job description

Kohl's is seeking a Loss Prevention Supervisor to help protect profit by deterring theft, leading investigations and improving shortage controls across locations.

You will train associates, work with store and company leaders, law enforcement and local networks, and ensure compliance with Kohl's policies. This role emphasizes teamwork, quick decision making and strong customer service.