Loss Prevention Supervisor: Lead Teams & Cut Shrink

Kohl's; Shirley (NY); On-site; USD 33,000 - 50,000; Full time

Job summary

Kohl’s is seeking a Loss Prevention Supervisor to reduce shrink and improve profitability by deterring external theft, guiding investigations and strengthening operations across the store. You’ll train associates, analyze trends and partner with store leaders, law enforcement and local networks to safeguard assets.

You’ll lead and coach Loss Prevention staff in select locations, maintain high standards of customer service, and uphold Kohl’s policies while maintaining a culture of honesty and

Qualifications

• Strong interpersonal and written communication skills.
• Ability to work independently with initiative.
• Strong customer service skills.
• Ability to make quick decisions in the company’s best interest.
• Uphold confidential information and investigations.
• Detail-oriented.

Responsibilities

• Identify external and internal theft trends within assigned location(s).
• Execute theft prevention strategies, including deterring theft and internal investigations to reduce exposure.
• Implement store awareness programs that address theft, safety, inventory and shortage control.
• Effectively identify and communicate potential shortage opportunities to all leaders.
• Conduct operational audits and physical security inspections to ensure the store is in compliance with Kohl’s policies and procedures.
• Partners with store personnel to address opportunities for improvement.
• Work to create a culture of honesty and impression of control in the store.
• Recruit and train new Loss Prevention Associates; Lead and supervise Loss Prevention Officers and Loss Prevention Service Specialists (select locations).
• Maintain customer service awareness.
• Act as a representative on behalf of Kohl’s on legal proceedings as needed.
• Additional tasks may be assigned.

Skills

Interpersonal communication

Independent work

Customer service

Decision making

Confidential information handling

Detail oriented

Tools

Google Suite

Other computer programs

Job description

Kohl’s is seeking a Loss Prevention Supervisor to reduce shrink and improve profitability by deterring external theft, guiding investigations and strengthening operations across the store. You’ll train associates, analyze trends and partner with store leaders, law enforcement and local networks to safeguard assets.

You’ll lead and coach Loss Prevention staff in select locations, maintain high standards of customer service, and uphold Kohl’s policies while maintaining a culture of honesty and