Loss Prevention Lead: Shrink Reduction & Safety

Kohl's; Maplewood (MN); On-site; USD 41,000 - 63,000; Full time

Benefits offered by this job

PTO / Vacation Buy Program

Health & Wellness benefits

401k / Retirement plan

Job summary

Kohl’s is seeking a Loss Prevention Supervisor to protect store assets across external theft deterrence, internal investigations and shrink reduction. You will lead and train teams, partner with store leaders and local law enforcement, and drive awareness of shortage opportunities through focused programs.

You will analyze theft trends, implement deterrence strategies, conduct audits and security inspections, and ensure compliance with policies.

Qualifications

• Strong interpersonal and written communication skills.
• Ability to work independently with initiative.
• Strong customer service skills.
• Ability to make quick decisions in the company’s best interest.
• Uphold confidential information and investigations.
• Detail-oriented mindset and thoroughness.

Responsibilities

• Identify external and internal theft trends within assigned location(s).
• Execute theft prevention strategies, including deterring theft and internal investigations to reduce exposure.
• Implement store awareness programs that address theft, safety, inventory and shortage control.
• Effectively identify and communicate potential shortage opportunities to all leaders.
• Conduct operational audits and physical security inspections to ensure the store is in compliance with Kohl’s policies and procedures.
• Partners with store personnel to address opportunities for improvement.
• Work to create a culture of honesty and impression of control in the store.
• Recruit and train new Loss Prevention Associates; Lead and supervise Loss Prevention Officers and Loss Prevention Service Specialists (select locations).
• Maintain customer service awareness.
• Act as a representative on behalf of Kohl’s on legal proceedings as needed.
• Additional tasks may be assigned.

Skills

Interpersonal skills

Independent work

Customer service

Decision making

Confidentiality

Detail oriented

Tools

CCTV knowledge

Google Suite

Job description

Kohl’s is seeking a Loss Prevention Supervisor to protect store assets across external theft deterrence, internal investigations and shrink reduction. You will lead and train teams, partner with store leaders and local law enforcement, and drive awareness of shortage opportunities through focused programs.

You will analyze theft trends, implement deterrence strategies, conduct audits and security inspections, and ensure compliance with policies.