Loss Prevention Supervisor - Lead Security & Shrink

Kohl's; Brentwood (MD); On-site; USD 67,337,000 - 104,444,000; Full time

Benefits offered by this job

PTO

Health & Wellness

401(k)

Life Insurance

Job summary

Kohl’s is seeking a Loss Prevention Supervisor to protect store assets and lead investigations across the assigned location. You will partner with store leadership, law enforcement, and local networks to deter theft and reduce shortages.

You will implement awareness programs, conduct audits, and train associates while supervising Loss Prevention staff. This role requires strong communication, decisive action, and a commitment to store safety and customer service.

Qualifications

• Strong interpersonal and written communication skills.
• Ability to work independently with initiative.
• Strong customer service skills.
• Ability to make quick decisions in the company’s best interest.
• Uphold confidential information and investigations.
• Detail-oriented.

Responsibilities

• Identify external and internal theft trends within assigned location(s).
• Execute theft prevention strategies, including deterring theft and internal investigations to reduce exposure.
• Implement store awareness programs that address theft, safety, inventory and shortage control.
• Effectively identify and communicate potential shortage opportunities to all leaders.
• Conduct operational audits and physical security inspections to ensure the store is in compliance with Kohl’s policies and procedures.
• Partners with store personnel to address opportunities for improvement.
• Work to create a culture of honesty and impression of control in the store.
• Recruit and train new Loss Prevention Associates; Lead and supervise Loss Prevention Officers and Loss Prevention Service Specialists (select locations).
• Maintain customer service awareness.
• Act as a representative on behalf of Kohl’s on legal proceedings as needed.
• Additional tasks may be assigned

Skills

Interpersonal skills

Written communication

Independent work

Customer service

Decision making

Confidentiality

Detail orientation

Job description

Kohl’s is seeking a Loss Prevention Supervisor to protect store assets and lead investigations across the assigned location. You will partner with store leadership, law enforcement, and local networks to deter theft and reduce shortages.

You will implement awareness programs, conduct audits, and train associates while supervising Loss Prevention staff. This role requires strong communication, decisive action, and a commitment to store safety and customer service.