Loss Prevention Pro — Undercover & CCTV Expert

AX9 Security, Inc; Ontario (CA); On-site; USD 36,000 - 54,000; Full time

Job summary

AX9 Security, Inc. is hiring a Loss Prevention Specialist to prevent theft and ensure safety standards across assigned locations. The role focuses on identifying theft, monitoring CCTV, and supporting incident documentation and reporting.

Candidates should hold a valid Guard Card and have reliable transportation. Prior loss prevention experience is preferred, with strong customer service and de-escalation skills required to protect assets and maintain safety.

Qualifications

• Must possess a valid Guard Card.
• Excellent report writing skills.
• Previous loss prevention experience is preferred.
• Demonstrates reliable transportation.
• Standing for prolonged periods with walking, bending, and lifting may be required.

Responsibilities

• Work as an undercover agent to prevent theft.
• Detect and observe potential shoplifters.
• Conduct apprehensions and recoveries as described in post orders.
• Document incidents, report emergencies and contact authorities.
• Maintain daily electronic reports on smartphone or tablet.
• Collaborate with local law enforcement and provide statements on theft cases.

Skills

Undercover work

Customer service

CCTV knowledge

De-escalation techniques

Tools

CCTV system

Smartphone/Tablet

Job description

AX9 Security, Inc. is hiring a Loss Prevention Specialist to prevent theft and ensure safety standards across assigned locations. The role focuses on identifying theft, monitoring CCTV, and supporting incident documentation and reporting.

Candidates should hold a valid Guard Card and have reliable transportation. Prior loss prevention experience is preferred, with strong customer service and de-escalation skills required to protect assets and maintain safety.