Loss Prevention Agent ( 32+ Hours )

AX9 Security, Inc; Ontario (CA); On-site; USD 36,000 - 54,000; Full time

Job summary

AX9 Security, Inc. is hiring a Loss Prevention Specialist to prevent theft and ensure safety standards across assigned locations. The role focuses on identifying theft, monitoring CCTV, and supporting incident documentation and reporting.

Candidates should hold a valid Guard Card and have reliable transportation. Prior loss prevention experience is preferred, with strong customer service and de-escalation skills required to protect assets and maintain safety.

Qualifications

• Must possess a valid Guard Card.
• Excellent report writing skills.
• Previous loss prevention experience is preferred.
• Demonstrates reliable transportation.
• Standing for prolonged periods with walking, bending, and lifting may be required.

Responsibilities

• Work as an undercover agent to prevent theft.
• Detect and observe potential shoplifters.
• Conduct apprehensions and recoveries as described in post orders.
• Document incidents, report emergencies and contact authorities.
• Maintain daily electronic reports on smartphone or tablet.
• Collaborate with local law enforcement and provide statements on theft cases.

Skills

Undercover work

Customer service

CCTV knowledge

De-escalation techniques

Tools

CCTV system

Smartphone/Tablet

Job description

Join AX9 Security Inc. – A Top-Rated Security Company with Proven Growth!Job Title: Loss Prevention Specialist– AX9 Security Inc.Overview:Since our founding in 2004, AX9 Security, Inc. has emerged as one of the fastest-growing security providers in the nation. We pride ourselves on upholding the highest safety standards while diligently protecting our clients' assets. By joining the AX9 team, you will have the opportunity to advance your career with a leading security company dedicated to your professional growth. We are excited to welcome passionate individuals who are ready to contribute to our mission of ensuring safety and security in the communities we serve.Job Summary:The Loss Prevention Specialist is primarily responsible for preventing financial loss caused by theft and fraud and supporting safety and environmental program compliance in their assigned territory. They utilize tools to minimize loss to the company, including but not limited to identifying incidents of theft and fraud, reviewing CCTV, monitoring the store's physical security, auditing safety processes and driving a shrink elimination culture in the store.Essential Job Duties and Responsibilities: Duties necessary to meet the minimum requirements of the position. Other duties may be assigned:Work as an undercover agent to prevent theftDetect and observe potential shopliftersConduct apprehensions and recoveries as described in post ordersDocument incidents, report emergencies and contact appropriate authoritiesUtilize smartphone or tablet to maintain daily electronic reportsWork closely with local law enforcement and provide detailed statements on theft casesMust possess a valid Guard CardMust have reliable method for transportationMust possess exceptional customer service skillsCCTV and knowledge of 6-step process of loss preventionMust have knowledge of theft prevention, conflict resolution, and de-escalation methodsExcellent report writing skillsMust be able to operate and maintain site specific security programsMust be punctualPrevious loss prevention experience is preferredThis position requires standing for prolonged periods of time, walking, bending, and lifting. A portion of some positions may require sitting in front of a computer or monitor for periods of time.Licensing:CA PPO 15200 | AZ DPS 1609999 | TX DPS B18160 | MD MSPD 106-5206 | WASH MPD SAB2002271 | HI 1111 | NJ SORA 1793 | NY 11000213558AX9 Security, Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status or any other characteristic protected by law.#Adm5