Loss Prevention Officer: Dynamic Patrol & Asset Protection

AX9 Security, Inc.; Concord (CA); On-site; USD 25,000 - 36,000; Full time

Job summary

AX9 Security, Inc. is hiring Loss Prevention Officers to cover multiple shifts across local cities. Positions include part-time and full-time roles with classroom and field training at various locations.

The job involves preventing theft, documenting incidents, and coordinating with law enforcement. Applicants must have a guard card and reliable transportation. Responsibilities include undercover work, shoplifter observation, and accurate reporting using mobile devices.

Qualifications

• Must possess a valid Guard Card.
• Must be 18 years of age or older.
• Excellent customer service skills.
• Knowledge of CCTV and 6-step loss prevention process.
• Strong report writing and communication abilities.
• Punctual, reliable, and able to stand for long periods.

Responsibilities

• Work as an undercover agent to prevent theft and observe potential shoplifters.
• Conduct apprehensions and recoveries as described in post orders.
• Document incidents and report emergencies to authorities.
• Maintain daily electronic reports using a smartphone or tablet.
• Coordinate with local law enforcement and provide detailed theft case statements.

Skills

Customer service

Report writing

De-escalation

Punctuality

Observation skills

Communication

Valid Guard Card

Tools

CCTV

Security systems

Job description

AX9 Security, Inc. is hiring Loss Prevention Officers to cover multiple shifts across local cities. Positions include part-time and full-time roles with classroom and field training at various locations.

The job involves preventing theft, documenting incidents, and coordinating with law enforcement. Applicants must have a guard card and reliable transportation. Responsibilities include undercover work, shoplifter observation, and accurate reporting using mobile devices.