Loss Prevention Pro: Protect Assets & Reduce Shrink

AX9 Security, Inc.; Los Angeles (CA); On-site; USD 42,000 - 68,000; Full time

Job summary

AX9 Security, Inc. is seeking a Loss Prevention Specialist in Los Angeles to prevent theft and fraud across assigned sites using CCTV, incident reporting, and undercover techniques to minimize losses while maintaining safety.

Applicants must have a valid Guard Card and excel in customer service, de-escalation, and collaboration with local law enforcement. This is a full-time, on-site role requiring standing and intermittent lifting or walking.

Qualifications

• Undercover work experience preferred.
• Experience with CCTV surveillance and loss prevention processes.
• Strong incident reporting and documentation skills.
• Customer service mindset with professional communication.
• Ability to de-escalate conflicts and resolve issues.
• Familiarity with local law enforcement procedures is a plus.

Responsibilities

• Work as an undercover agent to prevent theft.
• Detect and observe potential shoplifters.
• Conduct apprehensions and recoveries as described in post orders.
• Document incidents, report emergencies and contact appropriate authorities.
• Utilize smartphone or tablet to maintain daily electronic reports.
• Work closely with local law enforcement and provide detailed statements on theft cases.
• CCTV and knowledge of 6-step process of loss prevention.
• Must possess a valid Guard Card.
• Must have reliable transportation and be able to stand for prolonged periods.

Skills

Undercover work

CCTV surveillance

Incident reporting

Customer service

De-escalation

Conflict resolution

Team collaboration

Attention to detail

Education

Guard Card

Tools

None

Job description

AX9 Security, Inc. is seeking a Loss Prevention Specialist in Los Angeles to prevent theft and fraud across assigned sites using CCTV, incident reporting, and undercover techniques to minimize losses while maintaining safety.

Applicants must have a valid Guard Card and excel in customer service, de-escalation, and collaboration with local law enforcement. This is a full-time, on-site role requiring standing and intermittent lifting or walking.