Organized Retail Crime Agent

Security Industry Specialists; San Jose (CA); On-site; USD 27,276 - 38,848; Full time

Benefits offered by this job

$24 / hr

Health, Dental, Vision, and 401k for eligible employees

Paid Time Off including Sick / Safe Time

Opportunity for growth

Job summary

A security services company in San Jose is seeking a Loss Prevention Specialist to deter theft and ensure a safe environment for customers and employees. The role involves undercover surveillance, preparing incident reports, and testifying in court on related matters. Ideal candidates will have at least two years of loss prevention experience and should be proficient with relevant technology. Benefits include competitive hourly pay and comprehensive health coverage.

Qualifications

• Minimum two years of experience in loss prevention.
• Dependable team player with enthusiasm for customer service.
• Ability to handle flexible shifts and overtime.

Responsibilities

• Conduct undercover surveillance to prevent theft.
• Prepare incident reports for theft incidents.
• Testify in court related to criminal or civil cases.

Skills

Loss prevention experience

Proficient in PC and iOS hardware

Knowledge of retail security camera equipment

Customer service skills

Flexibility to work varying shifts

Job description

About the role

The Loss Prevention Specialist provides additional support to the retail operations by deterring theft and performing arrests as necessary. Loss Prevention Specialists ensure that the client, its associates, and customers are provided with a safe and pleasant working and shopping environment. This position reports to the Regional Security Retail Manager of the area to which they are assigned.

Responsibilities

• Conduct undercover surveillance to detect and apprehend shoplifters
• Recover asset and / or make safe apprehensions
• Maintain strict compliance with the law and company policies concerning apprehensions, search and seizure, and the preservation of evidence
• Prepare incident reports relative to all theft incidents, merchandise recoveries, and other activities as assigned
• Testify in court concerning any criminal or civil case
• Perform other related duties as required

Qualifications

• Two plus years loss prevention experience
• Proficient in PC and iOS hardware and software
• General operating knowledge of retail security camera equipment and CCTV
• Complete and maintain state guard certification as prescribed by presiding state law, as well as all client requested certification; all documentation and fees are the responsibility of the employee unless otherwise noted
• Must be a dependable team player with business maturity and enthusiasm with the ability to deliver high level of customer service
• Have flexibility to work any shifts on any day of the week (Mon-Sun) and willingness to assist the team with overtime when needed

Benefits

• $24 / hr
• Health, Dental, Vision, and 401k for eligible employees
• Paid Time Off including Sick / Safe Time
• A dynamic and challenging work environment with opportunity for growth

Security Industry Specialists, Inc. is an Equal Opportunity Employer