Loss Prevention Lead: Elevate Store Security & Service

DICK'S Sporting Goods; Novi (MI); On-site; USD 45,000 - 65,000; Full time

Job summary

House of Sport by DICK'S Sporting Goods in Novi, MI is seeking a Loss Prevention Lead dedicated to mitigating losses and protecting athletes and teammates. The role emphasizes deterring theft, enforcing safety controls, and supporting store operations with MES compliance.

You will train teammates, participate in shrink coach activities, maintain incident reporting in LPMS, and work proactively to create an inclusive, secure shopping environment.

Qualifications

• 1-3 years of prior LP or educational experience preferred.

Responsibilities

• Mitigate and reduce losses by deterring external theft and executing key operational programs.
• Model customer engagement behaviors to detect and deter shoplifters and provide service to all customers.
• Follow the Engaging Law Enforcement policy when all attempts at service do not deter theft.
• Monitor store compliance with safety policies, operational controls and MES execution.
• Assist in external/internal investigations and promote store awareness around theft and controls.
• Complete detailed incident reports in LPMS for recoveries and shoplifting events; coordinate with local authorities.
• Create an inclusive in-store environment where teammates and customers feel welcome, safe, and respected.
• Walk the sales floor, stockrooms and office areas during shift; de-escalate incidents involving athletes exhibiting concerning behavior.
• Support Shrink Coach meetings, new hire orientation and conduct training sessions with store teammates; assist in Shrink Business Plan execution.
• Adhere to safety, loss prevention policies and standard operating procedures; maintain confidentiality of Company information.

Skills

Loss Prevention

Job description

House of Sport by DICK'S Sporting Goods in Novi, MI is seeking a Loss Prevention Lead dedicated to mitigating losses and protecting athletes and teammates. The role emphasizes deterring theft, enforcing safety controls, and supporting store operations with MES compliance.

You will train teammates, participate in shrink coach activities, maintain incident reporting in LPMS, and work proactively to create an inclusive, secure shopping environment.