Loss Prevention Detective: Protect Assets & Investigate

Macy's; Valley Cottage (NY); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Merchandise discounts

Performance-based incentives

401k match

Job summary

Macy's is seeking an Asset Protection Detective to protect assets, reduce shrink, and maintain a safe shopping environment. You will use surveillance, investigative tools, and strong partnerships with store teams and law enforcement to identify theft, recover merchandise, and support investigations.

Full-time role with weekend shifts; previous experience in retail security, reporting, and de-escalation is valued.

Qualifications

• Observe, identify, and respond to suspicious activity in a retail environment.
• Strong communication with customers, colleagues, leaders, and law enforcement.
• Use judgment and de-escalation tools to maintain a safe environment.
• Handle sensitive information with discretion and integrity.
• New York State Security Guard License required for NY jobs.

Responsibilities

• Identify theft and shortage trends using surveillance and reporting systems.
• Partner with store teams, AP leaders, and law enforcement on investigations.
• De-escalate situations and maintain a safe environment for customers and colleagues.

Skills

Surveillance

Observation

De-escalation

Reporting

Communication

Education

New York State Security Guard License

Tools

Surveillance systems

Investigative tools

Job description

Macy's is seeking an Asset Protection Detective to protect assets, reduce shrink, and maintain a safe shopping environment. You will use surveillance, investigative tools, and strong partnerships with store teams and law enforcement to identify theft, recover merchandise, and support investigations.

Full-time role with weekend shifts; previous experience in retail security, reporting, and de-escalation is valued.