Loss Prevention: Customer Service Associate I

The TJX Companies, Inc.; Midland (TX); On-site; USD 18,000 - 23,000; Full time

Benefits offered by this job

Associate discount

401(k) Associate contributions

medical/dental/vision

HSA

paid holidays/vacation/sick

life insurance

short/long term disability

Job summary

The TJX Companies, Inc. is hiring a Store Associate at HomeGoods Midland, TX to deliver friendly, efficient customer service and support store teams. You will engage customers, deter theft, follow checkout procedures, and work with Loss Prevention to meet goals.

We value excellent communication, good judgment, adaptability to changes, and the ability to work a flexible schedule. 0–2 years in retail or security is welcomed.

Qualifications

• Excellent communication skills and good judgment.
• Ability to respond to changes and unexpected situations.
• Standout colleague, able to work with peers and supervisors.

Responsibilities

• Provides timely, courteous and knowledgeable service to customers
• Engages customers, providing support and creating a positive shopping environment
• Observes checkout procedures for customers and Associates
• Communicates shrink-related concerns to Store Management and Loss Prevention
• Maintains an effective partnership with Store Management and Loss Prevention
• Supports shrink reduction goals and programs
• Promotes a culture of honesty and integrity; maintains confidentiality
• Promotes safety awareness and a safe environment
• Adheres to all labor laws, policies, and procedures
• Performs other duties as assigned

Skills

Communication

Customer service

Security awareness

Flexible schedule

Retail experience

Job description

The TJX Companies, Inc. is hiring a Store Associate at HomeGoods Midland, TX to deliver friendly, efficient customer service and support store teams. You will engage customers, deter theft, follow checkout procedures, and work with Loss Prevention to meet goals.

We value excellent communication, good judgment, adaptability to changes, and the ability to work a flexible schedule. 0–2 years in retail or security is welcomed.