Loss Prevention & Customer Security Associate

Burlington; Modesto (CA); On-site; USD 22,000 - 28,000; Part time

Benefits offered by this job

Associate discount

Medical coverage

401(k) plan

Paid time off

Paid holidays

Paid sick time

Job summary

Burlington is hiring a Shortage Control Associate to help maintain a secure shopping environment while delivering excellent customer service. You will monitor entrances, greet customers, perform checks, and report suspicious activity to the manager on duty.

Part-time role with competitive wages and benefits for eligible staff. The ideal candidate has 1+ years in customer service or loss prevention, excellent communication, and the ability to work nights, weekends, and holidays.

Qualifications

• 1+ years of experience in customer service, hospitality, retail, or loss prevention preferred.
• Ability to stand and walk for extended periods and monitor the store environment.
• Maintain confidentiality and exercise disciplined decision making in a fast-paced setting.
• Positive demeanor, energetic greeting, and professional posture.
• Strong leadership and teamwork to support store operations.

Responsibilities

• Monitor store entrances and high-risk areas to reduce theft opportunities.
• Greet customers with a warm, loud, and friendly greeting; engage with associates.
• Identify and report theft incidents or suspicious activity to the Manager on Duty.
• Assist in bag and package checks following safety and security standards.
• Support training of associates on shortage reduction programs and processes.

Skills

Customer service

Store security

Communication

Attendance & punctuality

Job description

Burlington is hiring a Shortage Control Associate to help maintain a secure shopping environment while delivering excellent customer service. You will monitor entrances, greet customers, perform checks, and report suspicious activity to the manager on duty.

Part-time role with competitive wages and benefits for eligible staff. The ideal candidate has 1+ years in customer service or loss prevention, excellent communication, and the ability to work nights, weekends, and holidays.