Loss Prevention & Customer Safety Specialist

Ross Stores, Inc.; Hayward (CA); On-site; USD 22,000 - 30,000; Full time

Job summary

Ross Stores, Inc. is seeking a Loss Prevention Specialist to maintain a safe store environment, deter theft, and support store leadership in loss prevention initiatives. You will greet customers, monitor entrances, and work as part of a team to uphold brand standards and safety procedures.

The role emphasizes visible presence, professional appearance, and collaboration with leadership to minimize shrink and ensure a secure shopping experience for customers and associates.

Qualifications

• Customer service mindset and interactions with customers and associates.
• Attention to detail to identify potential theft indicators.
• Professional communication and teamwork with store leadership and Loss Prevention.

Responsibilities

• Maintain a visible presence at store entrances/exits and on the sales floor.
• Monitor for potential theft indicators and deter opportunities for theft.
• Collaborate with Store Leadership on Loss Prevention directives and shortage minimization.
• Promote Ross Stores brand through professional appearance and conduct.
• Support safety and security to protect customers and associates.

Skills

Customer service

Observation skills

Communication

Job description

Ross Stores, Inc. is seeking a Loss Prevention Specialist to maintain a safe store environment, deter theft, and support store leadership in loss prevention initiatives. You will greet customers, monitor entrances, and work as part of a team to uphold brand standards and safety procedures.

The role emphasizes visible presence, professional appearance, and collaboration with leadership to minimize shrink and ensure a secure shopping experience for customers and associates.