Loss Prevention & Customer Safety Lead

Ross Stores, Inc.; Colton (CA); On-site; USD 49,858,000 - 51,291,000; Full time

Job summary

Ross Stores, Inc. is seeking a Loss Prevention Specialist to provide a visible presence at store entrances/exits, deter theft, and maintain a safe environment for associates and customers.

You will partner with store leadership to ensure compliance with Loss Prevention directives and contribute to minimizing shortages through proactive detection and teamwork. The role requires strong communication, a professional appearance, and the ability to work in a fast-paced retail environment, with a

Qualifications

• One year retail supervisor experience or similar training preferred.
• One year loss prevention/security training preferred.
• Active Security Guard License preferred
• Ability to work effectively in a fast-paced environment.
• Strong communication skills.
• Demonstrated ability to build and maintain relationships with the Store team.
• Excellent Customer service skills.
• Proven ability to effectively resolve conflict.
• Must be able to comply with all applicable federal and state laws and regulations for security positions, including but not limited to, additional background screening, physical examination, fingerprinting and/or drug and alcohol testing.

Responsibilities

• Maintains a safe and secure environment for associates and customers.
• Greets and assists customers; monitors for safety issues.
• Supports Loss Prevention initiatives and compliance with directives.
• Trains and educates associates on shortage reduction initiatives.
• Represents the Ross brand with professional appearance and conduct.
• Monitors entrances/exits and sales floor for theft indicators.
• Communicates theft indicators to leadership and LP leadership.
• Executes company best practices to maximize productivity.

Skills

Retail supervisor experience

Loss prevention training

Security guard license

Strong communication skills

Customer service skills

Conflict resolution

Relationship building

Ability to work in fast-paced env

Education

High School or equivalent

AA degree preferred

Job description

Ross Stores, Inc. is seeking a Loss Prevention Specialist to provide a visible presence at store entrances/exits, deter theft, and maintain a safe environment for associates and customers.

You will partner with store leadership to ensure compliance with Loss Prevention directives and contribute to minimizing shortages through proactive detection and teamwork. The role requires strong communication, a professional appearance, and the ability to work in a fast-paced retail environment, with a