Loss Prevention & Customer Safety Specialist

Ross Stores, Inc.; California (MD); On-site; USD 25,000 - 26,000; Full time

Job summary

Ross Stores, Inc. is seeking a Loss Prevention Specialist to provide a visible presence at store entrances and floors, greet customers, and deter theft. You will monitor for suspicious activity and work with leadership to follow Code 50 policies.

The role emphasizes safety, professional appearance, and teamwork, with a focus on protecting Ross treasure and ensuring a secure shopping environment.

Qualifications

• High School education or equivalent required; AA degree preferred.
• Strong communication and customer service skills are essential.
• Ability to build relationships and resolve conflicts with customers and team.

Responsibilities

• Maintain a safe and secure environment at store entrances/exits and on the sales floor.
• Provide a visible presence, greet customers, and deter theft through awareness.
• Collaborate with store leadership and loss prevention to minimize shortages.

Skills

Communication skills

Customer service

Relationship building

Conflict resolution

Education

High School or equivalent

AA degree preferred

Tools

Security license

Job description

Ross Stores, Inc. is seeking a Loss Prevention Specialist to provide a visible presence at store entrances and floors, greet customers, and deter theft. You will monitor for suspicious activity and work with leadership to follow Code 50 policies.

The role emphasizes safety, professional appearance, and teamwork, with a focus on protecting Ross treasure and ensuring a secure shopping environment.