Logistics Support Specialist III — On-Time Shipments & Carriers

Uber Freight; Brea (CA); Hybrid; USD 33,000 - 43,000; Full time

Benefits offered by this job

Health plan

Dental and vision benefits

401k match

Parental leave

Short- and long-term disability

Life insurance

Job summary

Uber Freight in Brea, CA is hiring a Customer Support Specialist III to ensure on-time deliveries and build strong relationships with customers and carriers. The role requires coordinating shipments, updating statuses, and collaborating with logistics teams. Training is onsite for the first 90 days, followed by a hybrid schedule.

The position emphasizes customer service, intermodal expertise, and clear communication to exceed expectations in a dynamic freight environment.

Qualifications

• High school diploma or GED equivalent.
• 2–4 years of intermodal shipments experience.
• Customer service background preferred.
• Knowledge of the freight industry.
• Bachelor's degree is preferred.

Responsibilities

• Process shipment entries and lead timely performance objectives.
• Maintain professional communications with customers and carriers.
• Exceed on-time pickup and delivery expectations.
• Supervise shipments and adapt to changing needs.
• Set up shipment appointments and update load status.
• Collaborate with logistics teams to resolve issues.

Skills

Intermodal shipments

Customer service

Microsoft Office

Freight industry knowledge

Communication skills

Education

High school diploma or GED

Bachelor's degree preferred

Tools

Microsoft Office Suite

Job description

Uber Freight in Brea, CA is hiring a Customer Support Specialist III to ensure on-time deliveries and build strong relationships with customers and carriers. The role requires coordinating shipments, updating statuses, and collaborating with logistics teams. Training is onsite for the first 90 days, followed by a hybrid schedule.

The position emphasizes customer service, intermodal expertise, and clear communication to exceed expectations in a dynamic freight environment.