Logistics Supervisor: Fulfillment & Ops Leader

New England Appliance Group; Franklin (MA); On-site; USD 65,000 - 90,000; Full time

Job summary

New England Appliance Group is seeking a Logistics Supervisor to oversee all logistics operations, lead staff, and ensure safe, compliant processes in a fast-paced environment. You will optimize workflows, maintain receiving records, and drive performance through data analysis and KPI reporting.

The ideal candidate has at least 5 years of warehouse/distribution center leadership experience, a high school diploma or GED (BS preferred), and strong ERP/MS Office skills. OSHA knowledge is required.

Qualifications

• High School diploma or GED; degree preferred.
• Minimum 5 years’ experience managing a Warehouse/Distribution Center.
• Knowledge of OSHA safety and related documentation.

Responsibilities

• Analyze delivery performance data to identify trends and improvements.
• Cross-functionally address delivery inquiries and resolve complaints.
• Develop, train, and motivate direct reports.
• Coordinate with internal and external partners to solve problems and streamline processes.
• Monitor inbound inventory accuracy and PO processing with receiving, purchasing and AP.
• Lead process improvements and continuous improvement projects in the facility.
• Create, track, and report KPIs for logistics and vendors.

Skills

Leadership

Communication

Time management

Multitasking

Problem solving

Team player

Education

High School diploma or GED

BS in Logistics / Supply Chain / Business (preferred)

Tools

ERP systems

MS Office

Job description

New England Appliance Group is seeking a Logistics Supervisor to oversee all logistics operations, lead staff, and ensure safe, compliant processes in a fast-paced environment. You will optimize workflows, maintain receiving records, and drive performance through data analysis and KPI reporting.

The ideal candidate has at least 5 years of warehouse/distribution center leadership experience, a high school diploma or GED (BS preferred), and strong ERP/MS Office skills. OSHA knowledge is required.