Logistics Specialist: Dispatch & Delivery Coordination

RXO Inc.; Leland (NC); On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

Comprehensive medical, dental, and vis

401(k) retirement plan with up to 5%

Pre-tax accounts to help streamline

Company-paid disability and life ins

Employee Assistance Program (EAP)

Career and Leadership Development Prog

Paid time off, company holidays, and

Job summary

RXO is a leading provider of transportation solutions, delivering efficient routes for shippers and carriers across North America. As a Logistics Specialist at RXO, you will handle order entry, routing, dispatching, and traffic coordination to keep loads moving smoothly.

Your day-to-day includes maintaining profiles, updating managers on loads, monitoring pickups and deliveries, communicating with drivers, investigating discrepancies, scheduling appointments, and guiding drivers with precise

Qualifications

• 1 year of logistics experience.
• High school diploma or equivalent.
• General knowledge of the transportation industry.
• Experience writing routine reports and correspondence.
• The ability to apply common sense understanding to carry out instructions furnished in written, verbal or diagram form.

Responsibilities

• Maintain customer profile information and enter loads from customer tenders.
• Update account managers on problem loads and what actions have been taken, update receivers and customers on status of loads.
• Monitor daily pick-ups and deliveries; verify that loads have arrived on time and in good condition.
• Take check calls from drivers, ensuring that loads will deliver on time; validate all load data prior to marking loads delivered, for accounting purposes.
• Investigate product overages, shortages, damages, and complete appropriate documentation.
• Schedule and reschedule delivery appointments for all loads; accept or decline loads based on direction from account managers.
• Provide detailed directions and instructions to properly route drivers.

Skills

Logistics experience

Education

High school diploma or equivalent

Job description

RXO is a leading provider of transportation solutions, delivering efficient routes for shippers and carriers across North America. As a Logistics Specialist at RXO, you will handle order entry, routing, dispatching, and traffic coordination to keep loads moving smoothly.

Your day-to-day includes maintaining profiles, updating managers on loads, monitoring pickups and deliveries, communicating with drivers, investigating discrepancies, scheduling appointments, and guiding drivers with precise