Logistics Dispatcher & Load Coordinator

rxo; Ann Arbor (MI); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Comprehensive medical, dental, and vis

401(k) retirement plan with up to 5%

Pre-tax accounts

Company-paid disability and life

Employee Assistance Program (EAP)

Career and Leadership Development

Paid time off, holidays, volunteer

Job summary

RXO is a leading provider of transportation solutions, leveraging technology to optimize the movement of goods across North America. As a Logistics Specialist at RXO, you will handle logistics support including order entry, routing and dispatch, and traffic coordination.

Typical day involves maintaining customer profiles, updating managers and receivers on load status, monitoring pickups and deliveries, and coordinating delivery appointments.

Qualifications

• 1 year of logistics experience
• High school diploma or equivalent
• Knowledge of the transportation industry
• Experience writing routine reports and correspondence
• Ability to apply common sense understanding to carry out instructions furnished in written, verbal or diagram form

Responsibilities

• Maintain customer profile information and enter loads from customer tenders
• Update account managers on problem loads and what actions have been taken, update receivers and customers on status of loads
• Monitor daily pick-ups and deliveries; verify that loads have arrived on time and in good condition
• Take check calls from drivers, ensuring that loads will deliver on time; validate all load data prior to marking loads delivered, for accounting purposes
• Investigate product overages, shortages, damages, and complete appropriate documentation
• Schedule and reschedule delivery appointments for all loads; accept or decline loads based on direction from account managers
• Provide detailed directions and instructions to properly route drivers

Education

High school diploma or equivalent

Job description

RXO is a leading provider of transportation solutions, leveraging technology to optimize the movement of goods across North America. As a Logistics Specialist at RXO, you will handle logistics support including order entry, routing and dispatch, and traffic coordination.

Typical day involves maintaining customer profiles, updating managers and receivers on load status, monitoring pickups and deliveries, and coordinating delivery appointments.