Logistics Solutions Analyst — WMS & IT Delivery

syncreon; Town of Ithaca (NY); On-site; USD 90,000 - 120,000; Full time

Job summary

DP World Contract Logistics is seeking a Solutions Analyst to bridge business needs and technology solutions. The role focuses on translating requirements into functional specifications and collaborating with cross-functional teams to deliver scalable, cost-effective solutions.

The ideal candidate will have 5+ years in delivering Warehouse Management and logistics solutions within a 3PL or commercial WMS enviro nment, with strong communication skills and the ability to travel internationally for

Qualifications

• Authorized to work in the United States without visa sponsorship.
• Bachelor's degree in Computer Science or related field; or related industry experience (5+ years IT in Logistics/Supply Chain).
• 5+ years of delivering complex Warehouse Management, Supply Chain and Logistics solutions within a 3PL or commercial WMS environment.
• Excellent written and verbal communication; ability to apply creativity and critical thinking to problem solving.

Responsibilities

• Define IT solution architecture and design incorporating engineering, operations, and customer requirements.
• Produce Functional Specifications to support delivery of new projects and change requests.
• Collaborate with Customers, IT Analysts, Business Development, Engineering, and Operations teams; facilitate solution design workshops.
• Conduct business analysis, gap reviews, impact assessments and document Functional Requirements.
• Design practical, efficient, cost-effective solutions with options, benefits, risks, and recommendations.
• Prepare Functional Specifications with sign-offs to meet design and customer requirements; support testing phases (QA, SITS, UAT).
• Support onsite deployments through warranty periods and act as liaison between operations and software development.
• Manage, diagnose and prioritize issue logging with IT Project Manager.
• Perform Integration Analysis to support DP World Application integration with Customer systems.
• Review and approve delivered software prior to production deployment; support projects through warranty closure.
• Willingness to travel internationally to support customer deployments as required.

Skills

Business analysis

Stakeholder management

Requirements gathering

Problem solving

Education

Bachelor's degree in Computer Science or related field

Tools

Warehouse Management Systems

ERP integration

Job description

DP World Contract Logistics is seeking a Solutions Analyst to bridge business needs and technology solutions. The role focuses on translating requirements into functional specifications and collaborating with cross-functional teams to deliver scalable, cost-effective solutions.

The ideal candidate will have 5+ years in delivering Warehouse Management and logistics solutions within a 3PL or commercial WMS enviro nment, with strong communication skills and the ability to travel internationally for