Logistics & Scheduling Pro — Customer Service

Northwest Exterminating; Sharon (MA); On-site; USD 30,000 - 34,000; Full time

Benefits offered by this job

Medical, dental, vision, lifeinsurance

401(k) with company match and employee

Stock purchase plan

Paid holidays and time off

Tuition reimbursement and dependentsch

Employee discounts and community invol

Award-winning training

Job summary

Orkin is seeking a Scheduling Logistics & Customer Service Specialist in Sharon, MA to organize daily service routes and coordinate with service and call center teams. You will leverage data and technology to optimize routing, improve productivity, and ensure top-notch customer service.

Ideal candidates are highly organized, with strong problem-solving and communication skills, and proficient in Excel and Microsoft Office.

Qualifications

• Must be highly organized, accurate, and dependable.
• Strong problem-solving and communication skills.
• Comfortable working with processes, data, and changing priorities.
• Proficient with Excel and Microsoft Office; willing to learn new systems.

Responsibilities

• Coordinate daily service routes to support timely, efficient customer service.
• Partner with service and call center teams to maintain smooth operations.
• Use data and technology to improve routing, productivity, and efficiency.
• Communicate across departments to resolve issues and adjust to changing schedules.

Skills

Highly organized

Problem solving

Communication skills

Excel

Microsoft Office

Adaptability

Tools

Excel

Microsoft Office

Job description

Orkin is seeking a Scheduling Logistics & Customer Service Specialist in Sharon, MA to organize daily service routes and coordinate with service and call center teams. You will leverage data and technology to optimize routing, improve productivity, and ensure top-notch customer service.

Ideal candidates are highly organized, with strong problem-solving and communication skills, and proficient in Excel and Microsoft Office.