Scheduling & Logistics Specialist - Customer Experience

HomeTeam Pest Defense; Sharon (MA); On-site; USD 30,000 - 34,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

Life insurance

Maternity benefits

401(k) with company match

Employee stock purchase plan

Paid holidays

Tuition reimbursement

Scholarships

Employee discounts

Community involvement opportunities

Award-winning training

Job summary

Orkin in Sharon, MA is seeking a Scheduling Logistics & Customer Service Specialist who thrives on organization and accuracy. You will coordinate daily routes, support service and call center teams, and use data to improve routing and efficiency.

Ideal candidates are highly organized, reliable, with strong problem-solving and communication skills. Proficiency in Excel and Microsoft Office, and a willingness to learn new systems are essential.

Qualifications

• Highly organized, accurate, and dependable.
• Strong problem-solving and communication skills.
• Comfortable with processes, data, and changing priorities.
• Proficient with Excel and Microsoft Office; quick to learn new systems.
• Skilled at coordinating complex routing schedules under pressure.
• Relentless about meeting commitments and delivering great service.
• Collaborative and clear communicator across all levels of the business.

Responsibilities

• Coordinate daily service routes to support timely, efficient customer service.
• Partner with service and call center teams to maintain smooth operations.
• Use data and technology to improve routing, productivity, and efficiency.
• Communicate across departments to resolve issues and adjust to changing schedules.

Skills

Organized

Problem-solving

Communication

Excel

Routing coordination

Commitment to service

Team communication

Adaptability

Microsoft Office

Job description

Orkin in Sharon, MA is seeking a Scheduling Logistics & Customer Service Specialist who thrives on organization and accuracy. You will coordinate daily routes, support service and call center teams, and use data to improve routing and efficiency.

Ideal candidates are highly organized, reliable, with strong problem-solving and communication skills. Proficiency in Excel and Microsoft Office, and a willingness to learn new systems are essential.