Logistics Planner & Customer Success Specialist

Swift Transportation; Tolleson (AZ); On-site; USD 29,000 - 42,000; Full time

Benefits offered by this job

401k plan

Medical and dental insurance

Vision insurance

Disability and life insurance

Employee stock purchase plan

Paid training

Wellness programs

Flexible Spending Account

Tuition assistance

Job summary

Swift Transportation in Tolleson, AZ is seeking a Customer Service professional to manage assigned accounts, support Sales, monitor loads, and coordinate with internal teams to ensure on-time deliveries and accurate billing.

The role requires 2 years in Operations or Customer Service and an Associate degree or equivalent; proficiency with AS400, Excel, and strong communication is valued. The pay range is $21.32 to $30.69 per hour, and a comprehensive benefits package is offered.

Qualifications

• Two years of Operations or Customer service experience required.
• Associates degree or equivalent combination of education and/or experience required.
• Proficient communication, organization, and problem-solving skills; able to work in a fast-paced team.

Responsibilities

• Manage and perform Customer Service functions for assigned customers or accounts.
• Coordinate with Sales and internal departments to maintain capacity and service levels.
• Monitor loads, communicate service issues, and ensure on-time deliveries and accurate billing.

Skills

Customer service

Operations

Communication

Time management

Education

Associates degree

Tools

AS400

Excel

Word

Job description

Swift Transportation in Tolleson, AZ is seeking a Customer Service professional to manage assigned accounts, support Sales, monitor loads, and coordinate with internal teams to ensure on-time deliveries and accurate billing.

The role requires 2 years in Operations or Customer Service and an Associate degree or equivalent; proficiency with AS400, Excel, and strong communication is valued. The pay range is $21.32 to $30.69 per hour, and a comprehensive benefits package is offered.