Logistics Operations Support Specialist

A.P. Moller - Maersk

St. Louis (MO)

On-site

USD 28,000 - 30,000

Full time

3 days ago
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Benefits offered by this job

Medical
Dental
Vision
401k + Company Match
Employee Assistance Program
Paid Time Off
Flexible Work Schedules

Job summary

Maersk is hiring for an Operations Support role in the United States. You will answer calls, monitor shipments, and track and update delivery data.

The position emphasizes quick, accurate communication with vendors, customers, and internal teams to resolve delivery issues and keep the network running smoothly. Typical duties include auditing stop data, handling paperwork, and assisting with warehouse tasks while maintaining a professional, service-oriented posture.

Qualifications

  • Excellent oral and written communication and problem-solving skills.
  • Technological aptitude using the internet and online tools.
  • Ability to multitask.
  • Excellent organizational skills with emphasis on detail.

Responsibilities

  • Real time audits of stop data input by delivery teams and report exceptions.
  • Monitor delivery progress and communicate potential issues with time windows.
  • Receive inbound calls from delivery teams reporting issues.
  • Communicate potential delivery issues to internal and external customers.
  • Print, organize, and process paperwork for the delivery process.
  • Use resources to resolve issues that may prevent delivery.
  • Assist with warehouse duties and handle freight with a pallet jack when needed.
  • Resolve issues with delivery teams, customers, and internal stakeholders in real time.
  • Communicate essential details via phone, text, and email.
  • Create a positive, professional and friendly environment.
  • Engage with Vendor Owners and contracted workers regarding KPIs.

Skills

Communication
Problem-solving
Multitasking
Organization
Tech aptitude

Job description

Maersk is hiring for an Operations Support role in the United States. You will answer calls, monitor shipments, and track and update delivery data.

The position emphasizes quick, accurate communication with vendors, customers, and internal teams to resolve delivery issues and keep the network running smoothly. Typical duties include auditing stop data, handling paperwork, and assisting with warehouse tasks while maintaining a professional, service-oriented posture.

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