Logistics Operations Support – Shipping & Customer Care

Maersk; Elizabeth (NJ); On-site; USD 30,000 - 32,000; Full time

Benefits offered by this job

Medical

Vision

401k + Company Match

Employee Assistance Program

Paid Time Off

Flexible Work Schedules

Job summary

Maersk is seeking an Operations Support professional in Elizabeth, NJ, to manage freight forwarding shipments across multiple modes. The role emphasizes high-quality customer service, precise data entry, and adherence to regulatory standards.

You will coordinate with dispatch, prepare routing documents, and ensure timely updates to customers and partners. The position requires 1 year of related experience, strong communication, and financial acumen for invoicing.

Qualifications

• 1 year of customer service or operations experience preferred.
• Strong communication skills, both verbal and written.
• Financial acumen with invoicing and payables experience.
• Able to work in a demanding, high-volume environment, especially with email and calls.

Responsibilities

• Recapping shipments, pricing per tariff or quote, and completing accounting transactions.
• Answering customer service calls.
• Quoting, costing and invoicing of domestic shipments, air and ground.
• Preparing paperwork for routing and timely documentation.
• Communicating freight status to customers and other stations, updating the system.

Skills

Multi-tasking

Negotiation

Financial acumen

Verbal & written communication

High-volume environment

Microsoft Office

Tech savvy

Tools

Microsoft Office

Job description

Maersk is seeking an Operations Support professional in Elizabeth, NJ, to manage freight forwarding shipments across multiple modes. The role emphasizes high-quality customer service, precise data entry, and adherence to regulatory standards.

You will coordinate with dispatch, prepare routing documents, and ensure timely updates to customers and partners. The position requires 1 year of related experience, strong communication, and financial acumen for invoicing.