Logistics Operations Support Coordinator - 1st Shift

Saddle Creek Logistics Services; Lakeland, Northern (FL, KY); Hybrid; USD 38,000 - 54,000; Full time

Benefits offered by this job

Weekly pay

Benefits package including medical, &d

Dental and vision

Job summary

Saddle Creek Logistics Services is hiring an Operations Support Coordinator on 1st shift in Lakeland, FL. The role provides essential support to warehouse floor operations, coordinating incoming and outgoing trucks and ensuring proper documentation.

The coordinator serves as the primary contact for drivers and carriers, supporting waving and documenting orders and returns as needed by the operation. Strong communication and organizational skills are required.

Qualifications

• High School Diploma or GED.
• Associate’s degree preferred.
• Six (6) months experience or more in a customer service, client-facing, or clerical role.
• Experience with working with warehouse management systems (WMS) is preferred.

Responsibilities

• Communicate with carrier dispatch and clients’ drivers verbally and in writing with a professional and positive attitude.
• Schedule inbound and outbound shipments through transportation management systems (TMS) and communicate truck schedule.
• Manage Bill of Ladings (BOLs).
• Act as liaison between drivers and Saddle Creek personnel on any issues or questions with shipments.
• Research and offer solutions for driver-based issues or questions.
• Assist warehouse leads and operations teams.
• Generate and retain required reporting for operations.
• Wave orders, document returns, and exchanges including generating receipts and shipping documents.

Skills

Customer service

Clerical experience

Written communication

Verbal communication

MS Office

WMS

Education

High School Diploma or GED

Associate’s degree preferred

Tools

WMS

Job description

Saddle Creek Logistics Services is hiring an Operations Support Coordinator on 1st shift in Lakeland, FL. The role provides essential support to warehouse floor operations, coordinating incoming and outgoing trucks and ensuring proper documentation.

The coordinator serves as the primary contact for drivers and carriers, supporting waving and documenting orders and returns as needed by the operation. Strong communication and organizational skills are required.