Logistics Operations Leader & People Coach

WM; Compton (CA); On-site; USD 80,000 - 85,000; Full time

Benefits offered by this job

Stock purchase plan

401(k) match

Paid vacation, holidays, and personal/

Job summary

WM is seeking an Operations Manager responsible for onboarding, developing, coaching, mentoring, and managing drivers and helpers at their site. This hands-on leader will influence the broader team, foster collaboration, accountability, and drive strong operational execution in transportation and logistics.

The role requires at least two years of people-management experience and a proven ability to coach others, navigate change, and contribute wherever needed to support the team and operation.

Qualifications

• Associate's Degree (accredited) or in lieu of a degree, High School Diploma (accredited) and two years of relevant work experience.
• Must be at least 18 years of age.
• Legally eligible to work in the country where the position is located.
• Valid Driver's License Upon Hire.
• Preferred: WM Operations Manager Trainee program.

Responsibilities

• Onboard, coach, mentor, and manage drivers and helpers at their location.
• Meet with frontline employees daily to support onboarding and communication.
• Provide timely touchpoints and feedback to frontline employees.
• Review best practices to improve daily performance.
• Support frontline career development and progression.
• Identify and address opportunities for improvement with frontline staff.
• Lead by example to prioritize safety and WM Way.

Skills

People leadership

Coaching

Operations leadership

Data-driven decisions

Communication

Education

Associate's Degree (accredited) or High School Diploma + 2 years experience

Job description

WM is seeking an Operations Manager responsible for onboarding, developing, coaching, mentoring, and managing drivers and helpers at their site. This hands-on leader will influence the broader team, foster collaboration, accountability, and drive strong operational execution in transportation and logistics.

The role requires at least two years of people-management experience and a proven ability to coach others, navigate change, and contribute wherever needed to support the team and operation.