Operations Manager: Logistics & People Leadership

WM

Carson (CA)

On-site

USD 75,000 - 85,000

Full time

7 days ago

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Benefits offered by this job

Medical, dental, vision

Life insurance

Short-term disability

Stock purchase plan

401(k) matching

Paid vacation

Holidays

Personal days

Job summary

WM in Carson, California, is seeking an Operations Manager to lead onboarding, development, coaching, mentoring, and performance management for drivers and helpers at the site. This hands-on leader works closely with frontline employees to ensure safe, efficient, and consistent operations.

The ideal candidate has a strong transportation and logistics background, at least two years of people management experience, and a proven ability to coach and hold teams accountable, delivering reliable

Qualifications

Associate's Degree or High School Diploma with two years of relevant work experience.
Must be at least 18 years old and legally eligible to work in the country where the position is located.
Driver's License required upon hire.
Preferred completion of WM Operations Manager Trainee program.

Responsibilities

Ensure frontline employees have tools, instruction, and feedback for daily duties.
Meet with new frontline employees daily for onboarding communication and support.
Provide timely and consistent touchpoints with frontline employees.
Review best practices to enhance daily performance.
Support frontline employees' career goals and progress.
Identify improvement opportunities and collaborate with frontline staff to ensure success.
Lead coaching conversations and model safety-first behavior.