Logistics Operations & Data Specialist II

American President Lines; Plainfield (IN); On-site; USD 26,000 - 34,000; Full time

Benefits offered by this job

Paid Time Off

401(k)

Health insurance

Gym discounts

Retail discounts

Job summary

CEVA Logistics in Plainfield, IN seeks a Supply Chain Operations Specialist II to provide essential operational support, data reporting, and carrier coordination within a fast-paced environment.

You will manage customer profiles, track shipments, assist with invoices and operational reports, and collaborate with internal teams to ensure timely, accurate service.

This role offers growth in a global logistics leader with a comprehensive benefits package.

Qualifications

• High School diploma or GED required.
• Five years of office experience in a logistics/transportation environment.
• Basic to intermediate proficiency in Microsoft Office, Internet, and job-specific software applications.
• Uses databases and systems to review and verify documentation and information.
• Ability to prepare basic reports, queries, and operational information.
• Ability to track and trace basic shipments or product.
• Understanding of providers, carriers and services in related supply chain environments.
• Ability to communicate potential concerns or delays.
• Operates in a fast-paced and changing environment, both in a team and as an individual contributor.

Responsibilities

• Develop working relationships with internal and external customers; assist with account management and service needs.
• Answer questions regarding shipments, billing, status, and services; escalate as needed.
• Interface with airlines, shipping lines, trucks and related carriers to track shipments and understand requirements.
• Manage various documents for accuracy; maintain knowledge of customers, carriers, and procedures.
• Update operational data in software systems and communicate potential concerns to resolve.
• Locate and verify information using databases and logs.
• Track orders and shipments and assist with tracing as needed.
• Create and process invoices and review for operational accuracy.
• Assist with running and summarizing operational reports; present information as needed.

Skills

Data reporting

Operations support

Analytical thinking

Education

High School diploma or GED

Tools

Microsoft Office

Job description

CEVA Logistics in Plainfield, IN seeks a Supply Chain Operations Specialist II to provide essential operational support, data reporting, and carrier coordination within a fast-paced environment.

You will manage customer profiles, track shipments, assist with invoices and operational reports, and collaborate with internal teams to ensure timely, accurate service.

This role offers growth in a global logistics leader with a comprehensive benefits package.