Logistics Operations Coordinator

Riverstone Logistics; United States; On-site; USD 28,000 - 39,000; Full time

Job summary

Riverstone Logistics is seeking an Operations Coordinator to support routing, dispatching, and delivery objectives at a designated center. The role focuses on monitoring motor carrier performance and assisting customer care with delivery issues in a proactive, responsive manner.

The position entails in-office or warehouse duties, improving site performance and maintaining professional relationships with clients and carriers to ensure smooth operations.

Qualifications

• High School Diploma or equivalent required.
• Strong people and operational management skills.
• Experience with Excel, Teams, and Office 365.
• Excellent verbal and written communications and customer service.

Responsibilities

• Facilitate day to day delivery operations including monitoring of routing and customer service per client standards.
• Oversee load out processes to ensure proper handling and secure loading.
• Ensure timely reporting of loadout and carrier compliance.
• Maintain professional relationships with management, carriers, clients, and other departments.
• Provide operational support and assist with audits and process improvements.
• Utilize client routing software and communicate updates to stakeholders.
• Monitor routes, check in and reschedules, and manage delivery time windows.

Skills

People management

Operational planning

Conflict resolution

Customer service

Problem solving

Education

High School Diploma

Tools

Microsoft Excel

Microsoft Teams

Office 365

Job description

Riverstone Logistics is seeking an Operations Coordinator to support routing, dispatching, and delivery objectives at a designated center. The role focuses on monitoring motor carrier performance and assisting customer care with delivery issues in a proactive, responsive manner.

The position entails in-office or warehouse duties, improving site performance and maintaining professional relationships with clients and carriers to ensure smooth operations.